When a guest books a stay directly on your website, one of the most important questions - for them and for you - is what happens to the money at the moment of payment. In StayNex, that part is handled by Tpay, one of the largest and most recognised online payment operators in Poland.
What is Tpay
Tpay is a payment institution supervised by the Polish Financial Supervision Authority, used by thousands of businesses and online stores across Poland. It's not some small, unknown middleman - it's a proven operator used every day across Polish e-commerce.
What payment looks like for the guest
The guest picks a date in the calendar, moves to payment, and can pay by card, online transfer or BLIK - no account needed, no unnecessary steps. The whole process takes a moment and happens right on your website, with no redirects to external booking platforms.
What it looks like on your side
You open your own, independent Tpay account connected to your property. Funds from the guest go straight to your bank account - StayNex never acts as a middleman in the transaction and never has access to the guest's money. You see the status of every payment live in the panel.
Transaction security
All transactions are encrypted and secured to banking-grade standards. Both the guest and you can be sure payment data is protected at every stage of the process.
Why this matters for your business
Direct payment to your account means no delays in settlement and full transparency - you see exactly when and how much came in, with no waiting for periodic transfers from a middleman. It's one of the reasons direct bookings are so much more profitable compared to platforms that settle by commission.
What payment methods does Tpay support
The guest can pay by card, fast online transfer or BLIK - the three most commonly chosen payment methods in Poland. No account to open, no extra apps to install. They pick their preferred method when finalising the booking and get confirmation moments later, while you see the payment status live in the StayNex panel.
Summary
Tpay in StayNex isn't an add-on - it's the foundation of the whole payment process: secure, fast for the guest, and direct for you. No middlemen along the way, no uncertainty about where the money goes.